All Systems Operational

About This Site

Welcome to the Status page for the NewStore Omnichannel Platform! This page will provide you with current status of the platform services and applications as well as key updates for current and historic incidents, system performance metrics and maintenance notifications. You can also subscribe to automated updates via email or SMS. For additional information, please contact NewStore Support: https://support.newstore.com/.

NewStore Platform Operational
90 days ago
99.85 % uptime
Today
Business areas Operational
Checkout Operational
Payments Operational
Returns & Exchanges Operational
Fulfillment Operational
Shipping Operational
Routing Operational
Inventory Management Operational
Omnichannel Manager Operational
Third-Party Integrations Operational
Payment Service Provider Operational
Avalara Tax Calculation Service Operational
Dashboards Operational
Authorization Service Operational
Auth0 User Authentication Operational
EasyPost API Operational
Consumer App Operational
90 days ago
100.0 % uptime
Today
Backend API Operational
90 days ago
100.0 % uptime
Today
Events API Operational
90 days ago
100.0 % uptime
Today
Smartbanner Operational
90 days ago
100.0 % uptime
Today
Studio (Frontend) Operational
90 days ago
100.0 % uptime
Today
Studio API Operational
90 days ago
100.0 % uptime
Today
Push API Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
May 29, 2023

No incidents reported today.

May 28, 2023

No incidents reported.

May 27, 2023

No incidents reported.

May 26, 2023

No incidents reported.

May 25, 2023

No incidents reported.

May 24, 2023

No incidents reported.

May 23, 2023

No incidents reported.

May 22, 2023

No incidents reported.

May 21, 2023

No incidents reported.

May 20, 2023

No incidents reported.

May 19, 2023

No incidents reported.

May 18, 2023

No incidents reported.

May 17, 2023

No incidents reported.

May 16, 2023

No incidents reported.

May 15, 2023
Resolved - This incident has been resolved; please clear browser cache if the NOM website is still presenting further access issues.
May 15, 15:39 UTC
Monitoring - The issue has been identified, a fix has been implemented, and we are now monitoring that this fix resolves the problem.
May 15, 15:19 UTC
Investigating - We are currently investigating an issue with access to the NOM (NewStore Omnichannel Manager) website, including problems logging in and the pages loading correctly. We will share additional information here as soon as it is available.
May 15, 15:03 UTC