NewStore will be performing maintenance on the payment infrastructure to implement upgrades to the underlying databases. The maintenance window will take place over one hour on April 8th, 2026 from 6:00 to 7:00 AM UTC.
Maintenance Window: 8th of April 06:00am to 07:00am UTC
Impact Description: - Retailers in the Associate App: Delays can be observed in payment processing and occasional failures that might require the Associate retrying an operation. - NOM (NewStore Order Management): No down time is expected, but delays can be observed in payment statuses and/or cash management reports.
Integrations: Delays can be observed in outgoing events that are related to/triggered through payments delivered via the external webhooks: - Event-stream webhooks - Payment provider webhooks
Posted Apr 01, 2026 - 15:54 UTC
This scheduled maintenance affects: NewStore Platform and Business Areas (Payments, Cash Management).