Outage Affecting Promotions and Discounts

Incident Report for NewStore Inc

Resolved

The issue affecting promotion and discount applications for some retailers has been resolved.

Service has been fully restored, and we have confirmed that functionality is operating normally with no further occurrences observed.

Thank you for your patience while we worked to resolve this issue.

Posted Sep 30, 2026 - 11:12 UTC

Monitoring

We have implemented a fix for the issue affecting promotion and discount applications for some retailers.

Service has been restored, and we are monitoring to ensure functionality remains stable.

We will provide another update here once we have confirmed the issue has not recurred.

Posted Sep 30, 2026 - 10:03 UTC

Identified

We have identified the cause of the issue affecting promotion and discount applications for some retailers.

Our teams have taken steps to mitigate the issue and are working to confirm that functionality has been fully restored.

We will continue to monitor the situation and provide a further update once service has stabilized.

Posted Sep 30, 2026 - 09:52 UTC

This incident affected: Business Areas (Checkout, Promotions).