Scheduled Maintenance - Payments

Scheduled Maintenance Report for NewStore Inc

Completed

The scheduled maintenance has been completed.

Posted Feb 18, 2025 - 09:00 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Feb 18, 2025 - 07:00 UTC

Scheduled

NewStore will be performing a maintenance window on the internal payment structure to improve resiliency. This window is scheduled to take place over two hours starting on February 18th, 2025 at 07:00 until 09:00 UTC.

The affected components include:

- Payments
- All payment processing operations
- Cash management
- Associate App - Cash management operations
- NOM - Cash management reports

Retailers in the Associate App: No down time is expected, but short delays (< 30 seconds) can be observed in payment processing.

NOM (NewStore Order Management): No down time is expected, but short delays (< 30 seconds) can be observed in payment statuses and/or cash management reports.

Integrations: Short delays (< 30 seconds) can be observed in outgoing events that are related to/triggered through payments delivered via the external webhooks:

- Event-stream webhooks
- Payment provider webhooks

Posted Feb 10, 2025 - 16:34 UTC

This scheduled maintenance affected: NewStore Platform and Business areas (Payments, Omnichannel Manager, Event Stream, Payment Service Provider).