Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 27, 2025 - 07:00 UTC
Scheduled
To ensure the stability of our Omnichannel platform, NewStore is planning a maintenance window for Thursday, March 27, 2025 from 07:00 to 08:00 UTC, for approximately 1 hour.
During this period we will upgrade infrastructure components in multiple backend services. We expect a short downtime for our platform of no more than 1 minute, during this time there will minor disruptions possible while we run the maintenance. The following impact is possible during this maintenance window:
- Retailers in the Associate App: few orders will not be accepted, pls retry or fallback to offline mode
- NOM (NewStore Order Management): Orders may not be reachable, please retry after the maintenance window is over
- Integrations: Integrations may receive 50x responses for order creations, these requests can be retried at a later time
Posted Mar 17, 2025 - 14:54 UTC
This scheduled maintenance affected: NewStore Platform and Business areas (Checkout, Routing, Omnichannel Manager).