NewStore will be performing scheduled infrastructure upgrades across multiple backend services. The maintenance is scheduled to take place over a 15-minute window from March 12, 08:00 UTC to March 12, 08:15 UTC. During the maintenance window, customers may experience a brief disruption lasting up to approximately 5 minutes. The disruption may occur at any point during the maintenance window.
Maintenance Window: - March 12, 08:00 – 08:15 UTC
Expected Impact Duration: - Up to approximately 5 minutes at any point during the window
Affected Components: - External Order API
Impact Description During the brief interruption period: - Requests to the affected APIs may return 5xx errors. - Customers integrating with these APIs should retry failed requests after a short delay.
Retailers using the Associate App: - No expected impact
NOM (NewStore Omnichannel Manager): - No expected impact
Integrations: - Integrations relying on the affected APIs may experience temporary 5xx responses during the brief interruption. Retry logic is recommended.
Recovery Expectations - Services are expected to recover immediately after the brief interruption.