NewStore will be performing maintenance on Omnichannel Insights and Store Reporting. The maintenance is scheduled to take place over a 12-hour window from March 16th, 20:00 UTC to March 17th, 08:00 UTC.
Maintenance Window: - Mar 16, 2026 8pm UTC - Mar 17, 2026 8am UTC
Affected Components: - Omnichannel Insights - Associate App Store Reporting
Impact Description: - During the maintenance window, Omnichannel Insights and Associate App Store Reporting may be intermittently unavailable for short periods of time. - Any changes made in Insights > Explore (e.g., updating dashboards or creating/saving an answer) will not be saved during this period.
Retailers in the Associate App: - Store Reporting intermittently not available
NOM (NewStore Omnichannel Manager): - Insights intermittently not available and any changes in Insights > Explore will not be saved during the upgrade period.
Integrations: - No expected impact
After the update, you may notice minor user interface updates along with improvements to the stability, performance, and security of our reporting capabilities.
Please reach out to NewStore Support if you have any questions.
Posted Mar 06, 2026 - 15:49 UTC
This scheduled maintenance affects: NewStore Platform and Business Areas (Insights).