The incident is now resolved and all Reporting should now be showing expected values. Our teams will continue to investigate the root cause. We apologize for the impact this caused your operations. If you still feel that your business is impacted, please reach out to NewStore Support. Thank you for your patience during this incident.
Posted Mar 01, 2024 - 23:19 UTC
Monitoring
We have applied a fix and are now verifying the results.
Posted Mar 01, 2024 - 22:46 UTC
Investigating
We are currently investigating a possible issue with Omnichannel Insights. This has the potential to impact accurate sales and return data when using reports in NOM's Insights tab.
We apologize for an impact that this is causing your teams, and we will share additional information here as soon as it is available.
Posted Mar 01, 2024 - 19:17 UTC
This incident affected: NewStore Platform and Third-Party Integrations (Dashboards).