Outage related to adding items to cart for in-store orders

Incident Report for NewStore Inc

Resolved

Engineering is no longer seeing errors associated with this issue.
Posted Nov 27, 2023 - 05:05 UTC

Monitoring

Engineering has located the issues and addressed the root cause. At this time, we are monitoring for any further issues and ensure stability.
Posted Nov 27, 2023 - 04:53 UTC

Investigating

We have become aware of an issue with adding items to the cart in the Associate App for in-store orders, and we are actively investigating the issues.

At this time, it is recommended to use Offline Mode for any in-store orders.
Posted Nov 27, 2023 - 04:46 UTC
This incident affected: NewStore Platform and Business areas (Checkout).