NewStore will be performing maintenance on Omnichannel Insights and Associate App Store Reporting. The maintenance is scheduled to take place from September 22nd, 7:00 UTC to September 22nd, 11:30 UTC.
Maintenance Window: Sep 22, 2026 7:00 UTC - Sep 22, 2026 11:30 UTC
Affected Components: Omnichannel Insights & Associate App Store Reporting
Impact Description: During the maintenance window, Omnichannel Insights and Associate App Store Reporting will be intermittently not available for short periods of time, and any changes made in Insights > Explore (e.g., updating dashboards or creating/saving an answer) will NOT be saved. After the update, you’ll notice minor user interface updates along with improvements to the stability, performance, and security of our reporting capabilities.
Retailers in the Associate App: Store Reporting intermittently not available
NOM (NewStore Order Management): Insights intermittently not available and any changes in Insights > Explore will not be saved during the upgrade period.
Integrations: No expected impact
Posted Sep 11, 2026 - 12:04 UTC
This scheduled maintenance affects: NewStore Platform and Business Areas (Insights).