Receipt Printing Service Degradation

Incident Report for NewStore Inc

Resolved

Earlier today, between 09:45 AM and 09:55 AM UTC, we experienced an issue impacting receipt printing.

The root cause was identified and addressed promptly, and a fix has been successfully implemented. All previously failed receipts have now been processed, and receipt printing functionality is operating as expected.

We are actively monitoring the platform to ensure continued stability. At this time, the issue is fully resolved.

If you experience any further problems or have any questions, please reach out to NewStore Support.

Posted Feb 19, 2026 - 09:45 UTC